Privacy Policy

TheTradersNotebook
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Controller: TradeTech Group Limited (Company No. 16190965)
Registered office: 5 Brayford Square, London, England, E1 0SG
Supervisory authority: UK Information Commissioner’s Office (ICO)

1. INTRODUCTION
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This Privacy Policy explains how we collect, use, store, and protect personal data when you use TheTradersNotebook Platform.
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We process personal data in accordance with:
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• UK GDPR
• Data Protection Act 2018

2. PERSONAL DATA WE COLLECT
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2.1 Identity & account data
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• Email address
• Username/profile details
• Encrypted authentication credentials
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2.2 Trading & behavioural data
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• Trade history and imports
• Performance analytics
• Notes, reflections, discipline tracking, and goals
• Alerts, templates, and preferences
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2.3 AI & communication data
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• AI conversations and prompts
• Generated insights
• Support tickets and feedback
• Community posts and moderation records
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2.4 Technical data
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• IP address
• Device/browser metadata
• Log files and usage activity
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3. PURPOSES OF PROCESSING
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We use personal data to:
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• Provide and operate the Platform
• Authenticate users and secure accounts
• Generate analytics and AI insights
• Deliver features, alerts, and goals
• Provide support and moderation
• Improve reliability, safety, and usability
• Comply with legal obligations
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4. LEGAL BASES
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We rely on:
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• Contract performance
• Legitimate interests (security, improvement, fraud prevention)
• Legal obligation
• Consent (marketing communications)
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5. DATA SHARING
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• We do not sell personal data.
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We may share data with:
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• Cloud hosting and database providers
• Authentication and storage infrastructure
• Payment processors
• AI and analytics providers
• Professional advisers or regulators
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All processors are bound by data protection agreements.
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6. INTERNATIONAL TRANSFERS
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Where data is transferred outside the UK, we rely on:
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• UK adequacy regulations, or
• Standard Contractual Clauses (SCCs)
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7. DATA RETENTION
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We retain personal data only as long as necessary to:
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• Provide services
• Meet legal obligations
• Resolve disputes
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Users may request account deletion, subject to legal retention requirements.
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8. YOUR RIGHTS
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You have the right to:
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• Access your data
• Rectify inaccuracies
• Request erasure
• Restrict or object to processing
• Data portability
• Withdraw consent
• You may complain to the ICO.
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9. SECURITY

We use:
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• Encryption in transit
• Secure authentication
• Access controls
• Monitoring and logging
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No system is completely secure.
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10. COOKIES & TRACKING TECHNOLOGIES
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We use cookies solely for:
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• Authentication and session management
• Security and fraud prevention
• Basic analytics and performance monitoring
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Important
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• We do not provide an on-site cookie consent or preference tool.
• Cookies can only be controlled or disabled through your browser settings.
• Disabling cookies may affect Platform functionality.
• We do not use cookies for third-party advertising or data sale.
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11. CHILDREN
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• The Platform is not intended for individuals under 18, and we do not knowingly collect children’s data.
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12. POLICY CHANGES
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• We may update this Privacy Policy periodically.
• Material changes will be notified via the Platform or email.
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13. CONTACT
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TradeTech Group Limited
5 Brayford Square, London, England, E1 0SG
Email: contact@tradetechgroup.co.uk